Returns & Exchanges
We want you to love what you wear. If something isn't right, we'll make it right.
2-Day Easy
Returns and exchanges are not currently available at Ted Clothing. For any queries, write to us at hello@tedclothing.in.
Damaged, Defective, or Wrong Items
Even though our standard return and exchange window is currently closed, if your item arrives damaged, defective, or different from what you ordered, contact us within 48 hours of delivery at hello@tedclothing.in with:
- Your order number
- Clear photographs of the item and packaging
- A brief description of the issue
Verified cases are resolved with a full replacement (subject to stock) or a complete refund — at no cost to you.
Grievance Redressal
In accordance with the Consumer Protection (E-Commerce) Rules, 2020, any grievance may be raised with our Grievance Officer:
Grievance Officer
Ted Clothing
Email: hello@tedclothing.in
We acknowledge all grievances within 48 hours and resolve them within 30 days of receipt.